Every plan starts free: connect your store and Halia tells you how many VICs are hiding in your database. You only pay to unlock who they are, and why. The onboarding scan is optional, and if it surfaces fewer than we promise, it is fully refundable.
Every plan starts with the free scan: see your VIC count with just your store connected. Card and billing details are only needed when you upgrade.
| Discovery | SignalMost popular | Atelier | Maison | |
|---|---|---|---|---|
| Database size | Up to 15k | 15k–75k | 75k+ | Multi-brand |
| Monthly | £150 | £500 | £1,200 | Custom |
| Onboarding scan (optional, recommended) | £750 | £1,250 | £2,000+ | Custom |
| Refund guarantee | < 10 VICs | < 20 VICs | < 20 VICs | Bespoke |
| VIC count (“how many are hiding”) | ✓ | ✓ | ✓ | ✓ |
| Who they are (unmasked) | ✓ | ✓ | ✓ | ✓ |
| The reasons / why | ✓ | ✓ | ✓ | ✓ |
| Standard signals | ✓ | ✓ | ✓ | ✓ |
| Premium signal packs | Add-on | ✓ | ✓ | ✓ |
| Push to CRM / email | – | ✓ | ✓ | ✓ |
| Multi-surface (fulfilment etc.) | – | – | ✓ | ✓ |
| ROI reporting | – | ✓ | ✓ | ✓ |
| White-glove onboarding | – | ✓ | ✓ | ✓ |
| Salesforce Marketing Cloud (coming soon) | – | – | Soon | Soon |
| Salesforce Commerce Cloud (coming soon) | – | – | Soon | Soon |
| Refresh | Monthly | Weekly | Weekly / on-demand | On-demand |
| Priority support | – | – | ✓ | ✓ |
| Custom signals | – | – | – | ✓ |
| Dedicated relationship | – | – | – | ✓ |
Connect your store. Halia reads your order history and tells you how many VICs are hiding, a count, nothing more.
You see how many, and their estimated latent value. Who they are stays masked.
Upgrade to reveal each client’s identity and the exact signals behind their grade.
Add the optional onboarding scan of your full back-catalogue, premium signal packs, and push scores into Klaviyo, your CRM and fulfilment.
If a paid onboarding scan surfaces fewer qualifying VICs than your tier promises (10 for Discovery, 20 for Signal and Atelier), the scan fee is fully refundable. And “a VIC” has a precise definition: a customer who fires at least one wealth or intent signal and sits below your own VIP spend threshold, exactly the definition your dashboard counts. The monthly subscription is separate and month-to-month; disconnect any time.
Prices in GBP, excluding VAT. Early-access pricing is available for our first partner brands. Questions about fit or billing? See the FAQ or talk to us.
Connect your store and see your hidden-VIC count free, usually within the hour. Card and billing details come later.
Connect & see your count →