Connecting lets Halia read who has bought from you, so it can find the high-value clients hiding behind modest spend. It reads your customers and orders to score them, and never keeps a copy of your customers. Pick your platform below.
You'll need to be signed in to your store's admin. That's it, no developer, no code.
Halia connects to one store per account. If you run more than one shop, connect each as its own account. Halia only reads your customers and orders to score them: it never touches your products, prices, or orders.
If you're on Shopify, this takes about two minutes.
Go to haliascore.com/connect and type your store address (it ends in .myshopify.com).
Shopify shows you what Halia can access, your customers and orders, and asks you to approve. Click approve.
Halia starts finding your VICs. Your dashboard is usually ready within the hour.
The fastest route. The plugin creates the key for Halia, sends order updates as they happen, handles basket links and shows your client-capture QR in wp-admin.
In WordPress, go to Plugins → Add New → Upload Plugin, choose the file and activate it.
Open Halia in the admin menu and press Connect to Halia. Your dashboard opens in a new tab and a sign-in link is emailed to you.
WooCommerce needs a read-only “key”, think of it as a look-but-don't-touch password you create for Halia.
In your WordPress admin, go to WooCommerce → Settings → Advanced → REST API.
Click Add key, name it “Halia”, and set the permission to Read. Save.
WooCommerce shows a key and a secret. Copy both, they're only shown once.
Go to haliascore.com/connect, choose WooCommerce, and paste your store address and the two codes.
The plugin above includes this. If you connected by hand instead, Halia offers a small helper file. With it, your team can send a client a link that fills their basket and opens checkout, and the dashboard shows baskets clients have left open. Without it, Halia still shows unpaid checkouts and single-item links.
halia-woocommerce.php, a single file you can read in full.
Place it in wp-content/mu-plugins/ (create the folder if it is missing). Must-use plugins load automatically; there is nothing to activate.
Capture, the pipeline and cart links write to your own customer records, so the Halia key needs Read/Write permissions. Scoring alone works read-only.
BigCommerce needs a read-only token, a code you create that lets Halia look at your orders.
In your admin, go to Settings → API → Store-level API accounts and click Create.
Set Orders and Customers to read-only, and leave everything else off. Save.
Copy the token it gives you. Your store ID is the short code in your admin web address (store-XXXX).
Go to haliascore.com/connect, choose BigCommerce, and paste them in.
Halia scores your customers and opens your dashboard, your most valuable clients at the top, everyone graded, and the reason behind each one.
For a big back-catalogue the first run can take up to an hour; you'll get an email when it's ready. After that, every new order is checked the moment it comes in. Next, learn how to use your dashboard.
| What you're seeing | What to do |
|---|---|
| No customers showed up | Double-check the key was set to Read, and that your store has past orders. |
| It says it couldn't connect | Create a fresh key or token and paste the new one. Make sure your store address is exact. |
| Still stuck | Email hello@haliascore.com and we'll connect it with you, happy to hop on a call. |