The Analyst
Finds high-value customers before they spend
Halia scores every customer for hidden wealth, so you can see who is quietly worth a great deal, even when their spend so far is modest.
Know every client the moment they message.
Halia Concierge shows your associate who a customer is, what they are worth to your store, and the right thing to say, in WhatsApp, email, and on the shop floor.
TB
Tarek B.
online
Hi, do you have the navy overcoat in a 40?
Dear Tarek,
It would be my pleasure. I have set one aside in your size, and would love to arrange a private moment for you to see it.
Warmly,
Amara
A client messages, and Halia shows their grade, their value to you, and a ready reply.
It knows who you are serving.
When a client messages, Halia recognises them, shows what they are worth to your store, and drafts a reply in your house voice. Your whole team sees the same picture, so your best clients are answered first. And when a top client places an order, you are the first to know.
The work of a clienteling team, in one tool.
The Memory
Every client, ready where you work
Their orders, taste, grade and value to your store, in a panel that appears the instant a client does.
The Concierge
The right message or product, in one tap
A reply in your house voice, a personalised catalogue, or a ready-to-pay basket, composed for this client and sent in seconds.
The Associate
Greets who matters, so no one is double-messaged
It flags your important clients, shows what a colleague already said, and keeps your best clients from being kept waiting.
An analyst, a client CRM and your best VIP associate, in one tool that costs a fraction of any one of them.
The work of a team · thousands saved each month
Wherever a client reaches you.
WhatsApp·
The inbox·
The appointment·
The shop floor
The panel appears the moment a customer is on screen, and steps out of your way when you are done.
Private by design.
Halia reads what is on your screen in the moment, shows your team, and forgets within minutes. Your customer records stay in your own store. Recognition, with the discretion a great house depends on.
Turn every associate into your best one.
Reads live · we keep nothing · ready in minutes